At Specialist Cleaning Supplies Ltd. we recognise the importance of privacy protection. We have created this Privacy Statement to demonstrate our commitment to you, your privacy and to secure and trustworthy Internet commerce.
Generally, the only personal information we collect is contact details of representatives of:
This includes details such as their names, addresses, telephone numbers and email addresses. We also record information concerning transactions that individuals make or wish to make with Specialist Cleaning Supplies Ltd. and as well as information concerning customer preferences and satisfaction with Specialist Cleaning Supplies Ltd.’s products and services.
For more information, see below: What information do we collect online and why?
Generally, Specialist Cleaning Supplies Ltd. will only collect personal information when necessary to provide a specific service or function. This includes Specialist Cleaning Supplies Ltd. product and event information and software upgrade information.
Where practicable, when this personal information is collected it is done so directly from the individual, either by phone, over the Internet or in person. We may also collect personal information indirectly such as where one customer representative gives us details of another customer representative.
Specialist Cleaning Supplies Ltd. will take reasonable steps to ensure that the individual is aware of:
If Specialist Cleaning Supplies Ltd. collects personal information about an individual from someone else, Specialist Cleaning Supplies Ltd. will take reasonable steps to ensure that the individual is or has been made aware of the matters listed above.
Generally Specialist Cleaning Supplies Ltd. will only use and disclose personal information for the primary purpose for which it was collected. For example, personal information may be used to provide a specific service or function to individuals, to process requests and transactions, and to communicate marketing offers and information to individuals.
This may include providing personal information to external organisations or to our related companies where they are assisting us to provide a service or function. Where we do provide third parties with personal information, we have measures in place to ensure they do not use the personal information for any purpose other than providing the relevant service or function.
Specialist Cleaning Supplies Ltd. will only use or disclose personal information about an individual for a purpose other than the primary purpose (the secondary purpose) of collection if:
Specialist Cleaning Supplies Ltd. will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. If you believe that the information held is inaccurate please do not hesitate to contact the Privacy Officer below.
Specialist Cleaning Supplies Ltd. will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. Specialist Cleaning Supplies Ltd. stores personal information in various secure electronic storage facilities and paper-based files.Specialist Cleaning Supplies Ltd. will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed.
Specialist Cleaning Supplies Ltd. policy on our management of personal information is set out in this document, as may be amended by Specialist Cleaning Supplies Ltd. from time to time. To ensure you have a copy of the most current version of Specialist Cleaning Supplies Ltd.’s privacy statement, please refer to Specialist Cleaning Supplies Ltd.’s website: http://www.specialistcleaningsupplies.co.nz/.
If Specialist Cleaning Supplies Ltd. holds personal information about an individual, we will provide the individual with access to the information on request by the individual, except to the extent that:
However, where providing access would reveal evaluative information generated within Specialist Cleaning Supplies Ltd. in connection with a commercially sensitive decision making process, Specialist Cleaning Supplies Ltd. may give the individual an explanation for the commercially sensitive decision rather than direct access to the information.
If Specialist Cleaning Supplies Ltd. is not required to provide the individual with access to the information because of one or more of the above paragraphs Specialist Cleaning Supplies Ltd. will, if reasonable, consider whether the use of mutually agreed intermediaries would allow sufficient access to meet the needs of both parties.
If Specialist Cleaning Supplies Ltd. charges for providing access to personal information, those charges:
If Specialist Cleaning Supplies Ltd. holds personal information about an individual and the individual is able to establish that the information is not accurate, complete and up-to-date, Specialist Cleaning Supplies Ltd. will take reasonable steps to correct the information so that it is accurate, complete and up-to-date.
If the individual and Specialist Cleaning Supplies Ltd. disagree about whether the information is accurate, complete and up-to-date, and the individual asks Specialist Cleaning Supplies Ltd. to associate with the information a statement claiming that the information is not accurate, complete or up-to-date, Specialist Cleaning Supplies Ltd. will reasonable steps to do so.
Specialist Cleaning Supplies Ltd. is obliged to provide reasons for denial or refusal of access to correct personal information. If you would like to access any personal information held by Specialist Cleaning Supplies Ltd. about you, please do not hesitate to contact the Privacy Officer below.
Specialist Cleaning Supplies Ltd. does not use identifiers such as Tax File Numbers to identify individuals.
Where lawful and practicable, Specialist Cleaning Supplies Ltd. will provide individuals with the option of not identifying themselves when providing personal information.
Specialist Cleaning Supplies Ltd. may transfer personal information about an individual to someone (other than Specialist Cleaning Supplies Ltd. or the individual) who is in a foreign country only if:
Generally Specialist Cleaning Supplies Ltd. does not collect sensitive information. In the event Specialist Cleaning Supplies Ltd. does wish to collect sensitive information however, we will not do so unless:
Should you decide that you no longer wish to receive promotional and marketing material from Specialist Cleaning Supplies Ltd., please advise as directed on the material you have been sent or via email, fax or letter being sure to include your name, address and contact details.
Individuals are to direct all complaints to Specialist Cleaning Supplies Ltd.’s privacy officer.
The individual is to advise Specialist Cleaning Supplies Ltd. in writing via email, fax or letter. (See below, Access to Personal Information held by Specialist Cleaning Supplies Ltd.)
When an individual requests access to their personal information, Specialist Cleaning Supplies Ltd. will:
For a valid request, Specialist Cleaning Supplies Ltd.’s privacy officer will:
If you require any further information or confirmation about this Privacy Statement or if you are concerned that Specialist Cleaning Supplies Ltd. is not complying with its privacy obligations in respect of your personal information, please contact:
|Postal Address:||PO Box 1208|
|Phone:||+64 (6) 354 0973|
|Fax:||+64 (6) 354 0978|
In addition, please find below our statement relating to personal information collected online.
On our Web sites we only collect information relating to you with your permission. You may choose to reveal information to us if, for example, you register or complete a survey. Companies in the Specialist Cleaning Supplies Ltd. group may use the information internationally in connection with processing your inquiries and orders or to help improve our products and services. We would only share such information with third parties outside the Specialist Cleaning Supplies Ltd. group with your express permission or as required by law. It is used solely for the purposes described below.
Specialist Cleaning Supplies Ltd. supports secure online shopping using secure server technology, because we want your shopping experience to be simple and safe. There are state-of-the art security arrangements and facilities on Specialist Cleaning Supplies Ltd. sites to prevent security abuse. The secure server technology used on Specialist Cleaning Supplies Ltd. Store encrypts your personal financial information before it is transmitted over the Internet. This technology works best when the store site is viewed using a browser that supports secure server technology.
As a global company, Specialist Cleaning Supplies Ltd. operates a number of Web sites around the world. Any information that you submit to one of our sites in any one country or language may be sent electronically to a server for one of these sites in another country. As such, the information may be used, stored, or processed outside the country where it was recorded. We safeguard your privacy interests around the world by ensuring that the Specialist Cleaning Supplies Ltd. site adheres to our policies described in this statement.We bind our employees to observe your privacy and confidentiality rights.
By using our Web sites, you consent to the collection and use of the information as described here. If we decide to make changes to this privacy statement, we will post the changes on this page so that you will always know what information we collect, and how we use it.
We may use your IP address to help diagnose problems, to administer our Web site, or to gather general demographic information.
You may choose to fill out a registration form on our Web site with contact information. This information is used to send you requested information or products, to contact you with other product information, news, or promotions, and to learn more about our Web visitors.
If you give us your e-mail address, we may communicate with you via e-mail. However, we will not share your e-mail address with others outside the Specialist Cleaning Supplies Ltd. group of companies without your consent. You can choose not to receive e-mails at any time - for more details, read the Choice/Opt-out section below. Depending how your e-mail application is set up, information about you may be transmitted automatically when you send e-mail to Specialist Cleaning Supplies Ltd..
You can choose to forward information, a Web page, or link to someone else using our "Send this to a friend" e-mail service. In order to do that, you provide us with your e-mail address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the e-mail. The information is not used for any other purpose.
Our site includes order forms that you fill out to request information, products, and services. These forms collect your financial information, such as your banking details or credit card. We will only use this financial information that you submit solely for billing and payment purposes.
Occasionally we conduct online surveys. Our surveys may ask you for demographic information, such as postal codes or your industry sector. If the online survey collects contact data, we may use that data to send you further information only if we specifically asked for your permission in the survey. You are free to opt out of receiving future mailings at any time. For more details, read the Choice/opt-out section below.
We may use demographic or user profile data we collect to tailor your Web experience, showcase content that we think may interest you, and display information that matches your preferences. This data also gives us an insight into your needs and interests.
Specialist Cleaning Supplies Ltd. gives you the choice to opt out at any time. You can opt-out of receiving communications from us whenever you like: now or at the point on our site where we request information from you.
If you wish to be removed from the Specialist Cleaning Supplies Ltd.’s Web registration database, please contact:
|Postal Address:||PO Box 1208|
|Phone:||+64 (6) 354 0973|
|Fax:||+64 (6) 354 0978|
If you no longer wish to receive other information or promotional e-mails from Specialist Cleaning Supplies Ltd., follow the opt-out instructions on the last e-mail you received.
Want to learn more? Contact Specialist Cleaning Supplies Ltd. for additional information.
Professional Development Limited reserve the right to access information on the website and in any database associated with the website for the purposes of testing and site support. At no time will Professional Development Limited submit details collected to any third party or use these details for contact and/or marketing without the permission of the website owner or client.
Any prices displayed for Specialist Cleaning Supplies are listed in (NZD $) and are GST Exclusive.